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Swiping membership card inside a parking garage

Member Parking Benefits FAQ

Museum Members can receive discounts on parking in both the Museum’s Calatrava garage (under the Museum) and at Museum Center Park (at O’Donnell Park across Lincoln Memorial Drive). A membership card is required to receive the discount in the garages. Certain giving levels also allow Members to park for free on a set number of visits.

Membership Level Museum Center Park Discount Calatrava Garage Discount Free passes good for either garage
Student, Individual, Family Access, Family, Dual, Art Advocate, and Donor 20% 20% N/A
Patron, Partner, and Benefactor 20%* 20%* 4
Benefactor Plus and Benefactor Platinum 20%* 20%* 8
Philanthropist and Peg Bradley Society 100% 100% unlimited

*Discount goes into effect after Members have used all free parking passes loaded on their cards.

Q: How do I use my Member discount or free parking during my visit?
A: In order to receive your Member discount or free parking, you must scan the QR code on the back side of your membership card when exiting. You must have your card with you (pictured below), and your membership must be current.

Image: Membership cards

Q: Can I use my old membership card to get the parking discount?
A: No. The new parking equipment is not compatible with our old membership cards. The new cards have a QR code on the back side, which is what you will scan at the garage exit. Please recycle any previously issued cards. If you need a new card, please call the membership team at 414-224-3284.

Q: What form of payment is accepted at the parking garages?
A: Credit or debit card.

Q: I previously purchased a five-punch Member parking card. Is it still valid?
A: No, the plastic five-punch cards were discontinued in 2019 are not compatible with our automated parking equipment. Members automatically receive a discount through their cards.

Q: I give at a level that includes free parking for a set number of visits. How long are those passes valid for?
A: You can use your free parking benefit while your membership is current. When you renew each year, you will receive the same total number of free parking passes on your membership card. Please note that the number of free parking passes loaded on your card will not carry over year to year.

Q: How can I find out my card’s remaining free parking balance?
A: Please call the membership team at 414-224-3284.


Still have questions? We’re happy to answer them!

Call: 414-224-3284, weekdays 9 a.m.–5 p.m.
Email:
In-person: Stop by the Museum’s Admissions Desk during business hours