Privacy Policy

Terms of Use

The Milwaukee Art Museum (the “Museum”) is committed to protecting your privacy when you visit our websites or use Museum applications (collectively referred to as the “Museum website”). The Museum does not collect personal information about individuals, such as names and mailing or email addresses, unless the individual visiting the Museum website knowingly provides it. By using the Museum website, you agree to be bound by the terms and conditions of the Museum’s Privacy Policy and Terms of Use. The Museum’s Privacy Policy is outlined below. Review the Museum’s Terms of Use.

How information is collected on the Museum website

Purchases
When you order a product from the Museum Store, you will be asked to provide the information necessary to process your order, including billing and shipping addresses, telephone number, email address, and credit card information. Your credit card information is stored temporarily on a secured server and used only as needed to process your transaction. We retain your personally identifiable information for our records, in order to facilitate better customer service and to inform you of our products and promotional offers.

Memberships and donations
When you purchase a Museum Membership or make a donation to the Museum online, you will be asked to provide the information necessary to process a membership and/or acknowledge your contribution. Your credit card information is stored temporarily on a secured server and used only as needed to process your transaction. We retain your personally identifiable information for our records, in order to facilitate better customer service and to inform you of membership renewal, promotional offers, and Museum news.

Online surveys
From time to time, the Museum may invite you to participate in surveys posted on the Museum website or sent to you by email. You may decide whether or not to complete such surveys, which may ask about your background, occupation, or similar questions. We use this information to help us better understand our audience, which in turn allows us to better meet your needs and interests. Information collected in these surveys is never sold, rented, or shared with third parties for marketing purposes.

Online contests
The Museum will occasionally offer visitors the opportunity to participate in online contests. If you choose to enter, you may need to provide your name and email address so that we may contact you in connection with the contest. We may also request that you provide us with certain other information, such as your zip code, state of residence, and grade in school (provided that you are at least thirteen years of age).

Blogs
We welcome your participation on our blogs. An email address is required to post comments. We do not share these email addresses with any third parties for marketing purposes.

Children twelve and under
The Museum does not solicit personal information from children. Visitors twelve years of age and under should remember that they are required to obtain an adult's permission before submitting any personal information to this or any other website. Please refer to our online safety guide to ensure a safe browsing experience.

Newsletters
Visitors to the Museum website have the opportunity to subscribe to one or more of the Museum’s email newsletters, a service hosted by a contractor that has agreed to use the email address you provide only to send Museum newsletters to you. If you choose to subscribe, you will receive Museum newsletters on the topics you choose. You may subscribe or unsubscribe at any time by following the instructions in the newsletter.

Share feature
The Museum uses third-party service providers to give you easy ways to share Museum content with others. The information you provide when using these tools is subject to the third parties’ privacy policies.

Cookies
Cookies are small pieces of information sent to your browser by a website that you visit. The cookies do not collect personally identifiable information. Cookies are used to track usage patterns, traffic trends, and customer behavior, as well as to record other information from the website. Many content adjustments and customer service improvements are made based on the data derived from cookies. Most Web browsers automatically accept cookies, but you can change the preferences of your browser so that it does not accept them. You may also opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on, or you can learn how to remove browser cookies manually. In order to use all the features of the Museum website, we recommend that you accept cookies.

How the Museum Uses Information Provided by Visitors

The Museum uses the personal information you provide to us for internal purposes, such as completing and tracking your transaction, analyzing trends, and collecting statistics. The Museum may also compile and provide aggregate statistics about our visitors, customers, sales, traffic patterns, and related site information to third parties, but these statistics do not include any personally identifiable information.

We may share the names and postal addresses we receive from members and donors with other nonprofit organizations. We may also share such information with third-party vendors who help us analyze and understand our donor and membership base. If you prefer to have your name removed from the shared lists, please contact Membership at 414-224-3284, membership@mam.org, or send a letter to Membership Office, Milwaukee Art Museum, 700 N Art Museum Drive, Milwaukee, WI, 53202.

If you have provided the Museum with your email or postal address, online or off, we may contact you in order to alert you to information, events, activities, or programs at or related to the Museum that we believe may be of interest to you, or to alert you about sales or other promotional events at the Museum Store online.

  • If you do not want us to use your email address to contact you for these purposes, you may unsubscribe at any time. Use the links at the bottom of the email communication to manage your subscription.
  • If you do not want us to use your postal address to contact you, please contact mam@mam.org.
  • If you do not want to receive any communication from the Museum, you may contact the Museum at 414-224-3200, mam@mam.org, or send a letter to Communications Department, Milwaukee Art Museum, 700 N Art Museum Drive, Milwaukee, WI, 53202.

Use of outside vendors

The Museum from time to time retains qualified third-party vendors to help manage the Museum website and better serve our visitors and customers. These may include third-party vendors who assist us by processing registration and ticketing for certain events or courses. We also engage third-party vendors to analyze the information we collect on the Museum website for marketing or similar purposes. The Museum requires that its vendors maintain the security of the information to which they are provided access and restricts the vendors from using the information in any way not expressly authorized by the Museum.

We may contract with third parties who use cookies to collect information on our behalf. These parties are required to maintain the confidentiality of this information. If you would like to opt out of this use of your information, you can change the preferences of your browser so that it does not accept cookies (see Cookies). We may contract with companies or others to provide certain services, such as credit card processing, data management, and promotional services. We provide these vendors with the information they need to perform these services, but we restrict them from using the information in any way not expressly authorized by the Museum.

Linking

The Museum website may include links to websites operated by third-parties over which we have no control. Once you leave the Museum website, the Museum website Privacy Policy will not apply, and you access such sites at your own risk.

Revisions to the Privacy Policy

Please note that the Museum may revise its Privacy Policy at any time, without notice, such changes to be effective immediately upon posting on the Museum website. Such revisions may arise in response to changes in the law, policy, or other factors. We encourage you to periodically visit this page to review our most current policy.

Last update: August 6, 2013

Questions or comments

The Museum is a large organization with many people sharing responsibility for the content of the Museum website. Please help us respond to your comments and inquiries by sending them to the appropriate Museum office. Consult our contact page to help you determine where to send your inquiry. If you have questions about this Privacy Policy, please contact us via email at webmaster@mam.org.